Refund policy

Tuber Sales:

Our Farm Guarantee: We appreciate you supporting our small farm and want you to be satisfied with your purchase. We guarantee your dahlia tubers will be true to image and contain at least one visible eye. Upon receipt of your package, please inspect all your tubers. If you have any questions or concerns please email us at erin@muddyhillflowerfarm.com within 3 days of your order arriving. After 3 days, you accept full responsibility for the quality and storage of your dahlia tubers.

Please note we cannot be held responsible for damage due to pests, weather, rot, negligence/poor growing conditions, failure to thrive/performance and viruses/diseases.

Once your dahlia has bloomed, if for some reason it is not the variety you ordered please email us. We will make it right with either a fall shipped tuber replacement (shipping on us) or if a tuber is not available in the fall, a refund for the purchase price of the tuber. We are human and while we try our best to keep everything organized and labeled properly, mistakes can happen. Please allow us to correct it.

Dahlia Viruses: Our farm is inspected yearly by the Washington State Department of Agriculture. We are diligent with our sanitization practices while harvesting both flowers and tubers. No machines are used, we dig all our tubers by hand. Snips are sanitized in bleach after each plant. Plants that appear unhealthy are immediately culled and disposed of and we complete random testing throughout the season. According to a study completed by the American Dahlia Society, it stated that approximately 87% of the dahlias were infected by a virus. While we do our best to remove unhealthy plants, we are not able to guarantee that every tuber will be virus/disease free. By purchasing from our farm, you accept that risk and understand we will not refund due to virus/disease.

Shipping: We ship throughout the United States via USPS. Orders will ship mid to late March by growing zones. We will not ship early for any reason and shipping is nonrefundable. Tubers will be individually packed in peat moss or vermiculite.

We will combined orders for a one time $3 consolidation fee.

You can place as many orders as you'd like and I will ship them together one time.

Important Rules

All orders must use the same name, email and mailing address.

Please do not choose local pickup to avoid shipping on subsequent orders.

I will combine your orders and refund the additional shipping charges once your total tuber quantity is calculated.

Shipping Options/Pricing

This year you will have the option at checkout to select Ground Advantage or Priority Mail shipping. Per the USPS website, Ground Advantage takes an average of 2-5 business days and Priority Mail is 1-3 business days. Alaska and Hawaii orders will ONLY have the option for Priority Mail.

Ground Advantage Prices

1-4 tubers: $11

5-15 tubers: $14

16+ tubers: $18

Priority Mail Prices

1-4 tubers: $14

5-15 tubers: $20

16+ tubers: $24

Farm Pickup: Farm pickup will be on Saturday March 14th 2026 from 9-11 am ONLY. Orders not picked up on this date will be invoiced for shipping.

Shipping invoices not paid after 7 days will cause for immediate cancellation of your order and a 10% restocking fee will be applied.

You may send a friend or family member to pick up your order. If you can not make this date and time, please select shipping at checkout.

Seed Sales

Please confirm correct seed packages upon receipt of your order. If any of the packages are incorrect please notify us at muddyhillflowerfarm@gmail.com. within 5 days of receipt. We are unable to offer any returns or refunds after 5 days. .